Experienced with providing multi-scale technology services to businesses and one on one individual customer training. A proven ability to convey technology to audiences of all experience levels.
- Operating Systems · Linux, Mac OS X, Windows Vista - 8.1, Windows Servers 2003 - 12, Android, iOS.
- Networking · TCP/IP, DNS, DHCP.
- Databases · MySQL, MS Access.
- Office Environments · LibreOffice, MS Office, OpenOffice.
- Tools · Adobe Photoshop, Dreamweaver, Illustrator, InDesign, Flash, Quark Xpress, and WordPress.
Management/Leadership providing direction to motivate staff and monitor their performance, while developing staff members skills and capabilities through on-the-job training.
Customer service building close customer relationship and providing exceptional service and support to resolve problems and ensure satisfaction.
Interpersonal communication establishing excellent relationship with management and staff.
Maintained and tested lab equipment and software.
Supervised operations to ensure correct usage and quality product.
Advised customers on development of their photographic memories in various mediums.
Managed lab's inventory of processing supplies and ordered consumer product.
Created and implemented new and efficient operating procedures.
Trained new lab technicians in correct use of photo processing equipment.
Worked with General Manager to standardized daily business operations.
Managed up to 20 employees in 6 day a week operation.
Maintained accounts payable and receivable, and produced bi-weekly payroll.
Sole IT person implemented, maintained, and secured network and computer systems.
Developed statewide ad campaign (radio and billboard).
Major: Web Development and Design